Designing purposeful digital products for over 10 years.

CCD Workshop

Customer centred design.

In order to deliver the right product-market fit for our clients, it is crucial to understand the broader customer journey, before starting screen design. Throughout our 5D process, from Discovery to Delivery, the users’ needs are placed at the centre of all design decisions.

The 5D perspective.

Approach

Discover.

Define.

Design.

Develop.

Deliver.

An iterative Agile design process, flexible to fit any project — from early stage startup concepts, through to large scale enterprise products. This framework allows the fluidity of ideation and learnings to create the optimal design solutions, for each unique scenario.

Aware Super — Investing in everyone's future.

Rallying around shared values made it so much more fulfilling to lead the design of a bank's digital transformation, into a socially conscious FinTech.

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Aware Super

$900M+ in acquisitions and investment.

Startups
Shoretrade Logo
Manettas Logo

Working with the limited budgets and tight timelines of pre-investment startups, Friendly has designed numerous digital products to secure venture capital from the likes of AirTree, Nasdaq, and Investible. We now use these Lean UX practices on large corporate projects, to move at startup speeds.

Macquarie University Design System.

GEM is Macquarie University's design system, empowering their team to create digital products with efficiency, consistency and accuracy.

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GEM Website
The Friendly Book

By name, by nature.

User-friendly – Customer centric design.
Client-friendly – Extension of your team.
Environmentally-friendly – Minimised carbon footprint.
Employee-friendly – Empowered to achieve.
Family-friendly – Life-work balance.

Ultimately, our name was inspired by the childhood Golden Book classic – The Friendly Book.

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